Returns & Exchanges

Dunn-Edwards Paints is committed to your satisfaction; however, due to the specialized nature of our products, custom-tinted paint orders are non-returnable. Unopened, non-tinted stock items may be returned within 30 days of purchase with a valid receipt.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are unopened, in original condition, and were not custom-mixed or tinted to a specific color.

• 2.
  Locate Documentation

  Gather your original sales receipt or digital order confirmation to facilitate a fast and accurate refund process.

• 3.
  Visit a Store Location

  Bring your eligible merchandise to any authorized Dunn-Edwards storefront for an immediate inspection and return processing.

• 4.
  Receive Refund

  Once approved, your refund will be issued to the original payment method, typically appearing in your account within 3-5 business days.